Terms, privacy & service policies

This website is provided for general information, service requests, estimates, invoice access, and used-equipment inquiries. Submitting a request does not create a repair contract, reserve a cart, guarantee availability, or authorize work.

Online quotes are preliminary unless Trent Sargent provides a written estimate or invoice. Prices, availability, specifications, and timelines may change before acceptance. Users may not misuse the site, attempt unauthorized access, interfere with its operation, or submit false or unlawful information.

Diagnostic work may be billed even when a repair is declined. An estimate covers work reasonably visible when prepared. Hidden damage, seized fasteners, prior modifications, discontinued parts, shipping delays, or additional faults may require a revised estimate and customer approval.

Unless otherwise agreed in writing, invoices are due on receipt. Returned payments, collection costs, storage, pickup, delivery, and disposal may be charged only when disclosed and legally permitted.

Customers should remove personal property before service. The shop is not responsible for ordinary wear, pre-existing damage, manufacturer defects, or loss caused by inaccurate customer information. Test operation may be performed when reasonably necessary to diagnose or verify a repair.

Equipment left after written notice may accrue a reasonable storage charge. Any lien, sale, disposal, or treatment of abandoned property will follow applicable Idaho law; nothing here shortens a required notice period or creates a remedy not allowed by law.

Any workmanship warranty must appear on the final invoice or a separate written warranty. Manufacturer warranties, when available, remain subject to the manufacturer's terms. Normal wear, misuse, racing, overloading, water intrusion, impact, corrosion, lack of maintenance, customer-supplied parts, and unrelated failures are excluded unless stated otherwise in writing.

Used carts and equipment are sold in their present condition with the disclosures shown in the listing and bill of sale. Unless a specific written warranty is provided, used items are sold as-is and with all faults to the fullest extent permitted by law. Buyers are encouraged to inspect, test, and ask questions before purchase. Deposits, holds, trade-ins, delivery, tax, and title or registration terms will be documented separately.

We collect information customers submit, such as contact details, equipment information, photographs, service history, approvals, invoices, and payment status. We use it to respond to requests, perform and document work, communicate estimates and collections, prevent fraud, keep accounting records, and comply with law.

We do not sell personal information. We may share information with providers supporting hosting, communications, accounting, payment processing, parts ordering, or legal compliance, subject to appropriate restrictions. Payment-card numbers should be entered only through the approved payment processor and are not stored in this application.

Records are kept only as long as reasonably needed for service history, warranties, taxes, accounting, disputes, and legal obligations. Contact the business to request access, correction, or deletion, subject to records the business must retain.

These policies are a practical starting template for a small repair business and are not legal advice. Before public launch, an Idaho attorney and the selected payment processor should review warranty, lien, abandoned-property, surcharge, tax, privacy, accessibility, and online-sales language against actual business practices.